Welcome to Vendor ("we," "our," "us," or the "Company"). At Vendor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information when you use our AI platform and related services (collectively, the "Services") available at vendor.com.
Our Services include, but are not limited to, AI chatbots, customizable GPTs, platform integrations, advertising services, content creation tools, and AI-cloned avatar technology. This Privacy Policy applies to all users of our Services, including casual visitors, registered users, content creators, advertisers, and API integrators.
We collect several types of information for various purposes to provide and improve our Services to you.
2.1 Personal Information: Personal Information refers to data that can be used to identify you directly or indirectly. We may collect the following types of Personal Information:
2.1.1 Account Information:
Full name.
Email address.
Username and password.
Profile picture (if provided).
Billing information (for paid services).
2.1.2 User-Generated Content:
Text inputs to AI models.
Uploaded images or documents.
Created articles, podcasts, or course materials.
2.1.3 Communication Data:
Correspondence with our support team.
Feedback and survey responses.
2.2 Usage Data: We automatically collect information about how you interact with our Services. This may include:
2.2.1 Device Information::
IP addre
Browser type and version.
Operating system.
Device identifiers.
2.2.2 Interaction Data:
Pages visited on our website.
Features used within our applications.
Time spent on various pages or features.
Referring/exit pages.
Date and time of access.
2.2.3 Location Data:
Generalized location based on IP address.
Precise location (if permitted by you).
2.2.4 Log Data:
Error reports.
Performance data.
Server logs.
2.3 AI-Generated and Processed Data: When you use our AI-powered features, we collect and process:
2.3.1 Input Data:
Text prompts provided to chatbots or GPTs.
Parameters for AI model fine-tuning.
2.3.2 Output Data:
AI-generated responses.
Results of AI processing tasks.
2.3.3 Training Data:
Datasets used for fine-tuning custom AI models.
2.3.4 Model Information:
AI model configurations.
Performance metrics.
2.4 Integration Data: If you choose to integrate our Services with third-party platforms, we may collect:
2.4.1 Authentication Tokens:
OAuth tokens for platform access.
2.4.2 Account Information:
User IDs on integrated platforms.
Profile information from connected accounts.
2.4.3 Content Data:
Messages, posts, or emails (as relevant to the integration).
Media files shared through integrations.
2.5 Advertising Data:For users of our advertising services:
2.5.1 Campaign Information:
Ad content and creatives.
Target audience parameters.
Budget and bidding preferences.
2.5.2 Performance Metrics:
Impression and click data.
Conversion tracking information.
2.6 Biometric Data:For users of our AI-cloned avatar feature:
2.6.1 Voice Data:
Voice recordings for synthesis.
Voice characteristics and patterns.
2.6.2 Visual Data:
Facial images for avatar creation.
Facial expressions and movements.
We use the collected information for various purposes, including but not limited to:
3.1 Providing and Improving Our Services:
Delivering AI-powered features and functionalities.
Personalizing user experience based on preferences and usage patterns.
Developing new features and services.
Conducting research and analysis to improve our AI models.
3.2 Account Management:
Creating and maintaining user accounts.
Authenticating user identity and preventing fraud.
Processing transactions and billing.
3.3 Communication:
Sending service-related notifications and updates.
Responding to user inquiries and support requests.
Providing marketing communications (with consent where required).
3.4 Platform Integrations:
Facilitating connections with third-party services.
Syncing data between Vendor and integrated platforms.
Executing automated tasks and workflows.
3.5 Advertising Services:
Delivering targeted advertisements.
Measuring ad performance and providing analytics.
Optimizing ad campaigns based on user interactions.
3.6 Content Creation and Distribution:
Assisting in the creation of articles, podcasts, and courses.
Generating AI-cloned avatars for instructional content.
Distributing user-created content through our platform.
3.7 Legal and Regulatory Compliance:
Adhering to applicable laws and regulations
Responding to legal requests and preventing illegal activities
Enforcing our terms of service and other agreements.
We may share your information in the following circumstances:
4.1 With Your Consent:
We may share your information with third parties when you have given us explicit consent to do so.
4.2 Service Providers: We may engage trusted third-party companies and individuals to facilitate our Services, including:
Cloud hosting providers.
Payment processors.
Analytics services.
Customer support tools.
Email service providers.
These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.3 Business Transfers:
If Vendor is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
4.4 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.5 Protection of Rights: We may disclose your information to:
Enforce our terms of service.
Protect and defend the rights or property of Vendor.
Prevent or investigate possible wrongdoing in connection with the Services.
Protect the personal safety of users of the Services or the public.
4.6 Aggregated or De-identified Data:
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.
We retain your personal information for as long as necessary to provide you with our Services and to comply with our legal obligations. The retention periods for different types of data may vary:
Account information: Retained for the duration of your account's active status and for a period thereafter to comply with legal obligations or resolve disputes.
Usage data: Typically retained for up to 24 months for analytical purposes. AI-generated content: Retained according to your account settings and preferences.
Integration data: Retained for as long as the integration is active and for a short period thereafter for backup purposes.
Advertising data: Retained for the duration of campaigns and for a period thereafter for reporting and auditing purposes.
Biometric data: Retained only for as long as necessary to provide the AI-cloned avatar service and deleted upon request or account termination.
You can request deletion of your data at any time, subject to legal retention requirements.
Depending on your location, you may have certain rights regarding your personal information. These may include:
6.1 Access and Portability:
You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.
6.2 Correction:
You can request correction of any inaccurate or incomplete personal information we hold about you.
6.3 Deletion:
You can request deletion of your personal information, subject to certain exceptions provided by law.
6.4 Restriction of Processing:
You have the right to request restriction of processing of your personal information under certain circumstances.
6.5 Objection:
You have the right to object to our processing of your personal information for direct marketing purposes or based on our legitimate interests.
6.6 Withdraw Consent:
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
6.7 Complaint:
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request.
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of data in transit and at rest.
Regular security assessments and penetration testing.
Access controls and authentication mechanisms.
Employee training on data protection and security practices.
Incident response and disaster recovery plans.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy. These safeguards include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, our data practices, or you wish to exercise your rights, please contact us at:
Vendor.com Inc.
Email: support@vendor.com
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.